Research in Motion Students Study Pros and Cons of Electric Scooters

By Robyn Ross

The scooters seemed to arrive overnight. Beginning in April 2018, multiple companies flooded the streets of Austin with thousands of the dockless electric vehicles. The scooters are unlocked with a smartphone app and transport riders, who pay by the minute, short distances mostly within Austin鈥檚 urban core.

Almost immediately, the scooters generated backlash. Riders often left them blocking busy sidewalks. And while it was clear scooters shouldn鈥檛 mix with car traffic, no one knew where they belonged. Were people supposed ride on the sidewalk or in the bike lane? And was this new form of transit a forward-thinking replacement for cars, or a gimmick that put people in danger?

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Students stand on the Pfluger Pedestrian Bridge with their scooters. A view of the Austin skyline is in the background.

Last spring, the students in Environmental and Ecological Field Methods, taught by Assistant Professor of Environmental Science and Policy Amy Concilio, tried to find out. Using field research methods employed by social scientists, they gathered data the City of Austin could use to guide future policy decisions about dockless scooters. The city is working to reduce greenhouse gas emissions from cars, and if scooters are replacing car trips, they may help Austin meet its environmental goals.

The students interviewed transportation department staff in Austin and in other Texas cities where scooters are deployed. They held focus groups with scooter users, cyclists and downtown drivers to get a sense of how the public was reacting to the devices. They incorporated what they learned from those conversations into a survey about how people used scooters and how they thought scooters should be regulated. And they gathered observational data by counting scooter users in high-traffic areas of the city and noting whether the riders were doing something risky.

The project ran into a few speedbumps: Most passersby didn鈥檛 want to take the survey. Those who did often wanted to have long conversations, taking time that could have been used to survey more people.

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A student's shirt reads Let's Roll with a roller skate below it.

The students realized risky behavior was hard to quantify. 鈥淚t was challenging, but it was good for students to have to figure those things out,鈥 Concilio says. 鈥淚f they use these tools in their future careers, they can anticipate some of the challenges they鈥檒l need to work around.鈥

Lifelong Austinite Karrie Newton 鈥19 says the project helped her thoughtfully consider scooters, which she鈥檇 initially dismissed as a nuisance. 鈥淏efore, I鈥檇 always had a car-centric perspective,鈥 she says. 鈥淏ut actually observing and interviewing people who do and do not use scooters reminded me not to automatically judge a new form of transportation.鈥

Photography by Chelsea Purgahn